Frequently Asked Questions

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Frequently Asked Questions

01

Do I have to pay for everything in advance?

No. Affordia Health operates primarily on a pay-as-you-go service model.

02

Is the initial consultation free?

Yes. Your initial consultation with Affordia Health is free and does not obligate you to purchase any service.

03

Do I have to purchase a complete medical travel package?

No. You choose the services you need.

04

Who pays the hospital?

Wherever practicable, you pay the hospital or healthcare provider directly.

05

Are you a hospital or medical provider?

No. Affordia Health is an independent service and coordination company.

06

Can I choose the hospital myself?

Yes. You remain in control of your medical journey.

07

Will someone help me when I arrive in China?

If local assistance is included in the services you select, yes.

08

Do I need to speak Chinese?

Not necessarily. Interpretation and communication assistance can be included in your Affordia Health services.

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